Return & Refund Policy

Every order ships within 48 hours and arrives in 3–7 business days via a local carrier — we currently ship to the US, Canada, and the UK.

Because each print is custom-made for you, we can't accept returns for a change of mind — but we do stand behind quality. If your order arrives damaged, misprinted, or defective, contact us within 30 days of shipping and we'll send a free reprint or issue a full refund, whichever you prefer.

Production starts shortly after checkout. Reach out as soon as possible after ordering and we can cancel for a full refund before it enters production — once it has shipped, the Quality Guarantee above applies instead.

Every poster and frame is produced and shipped from a local facility in your delivery country — no overseas manufacturing, no customs delays.

Checkout is processed securely by Stripe. Approved refunds are returned to your original payment method and typically appear within 5–10 business days.

Email support@postervibe.app with your order number and we'll get back to you.