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Frequently Asked Questions

Quick answers to the most common questions

Is PosterVibe really free?

Yes! The free plan lets you create up to 3 projects, use all free templates, and export in JPEG. Upgrade to Pro for unlimited projects, PNG/PDF export, and no watermark.

Where does the album data come from?

Album metadata (title, artist, release date, track list) is sourced from the Spotify API, with MusicBrainz as a fallback for albums not on Spotify.

Can I upload my own images?

Yes. In the editor you can upload custom images (JPG, PNG, SVG, WebP up to 20 MB) and place them anywhere on your poster.

What export resolutions are available?

Free users can export at 1× (screen resolution). Pro users can export at 1×, 2×, 3×, or 4× multiplier and also export as a print-ready PDF.

How do I switch templates without losing my changes?

When you switch templates, PosterVibe will ask for confirmation. Your album data is preserved and automatically applied to the new template.

Do you offer refunds?

We offer a 7-day money-back guarantee on all paid plans. Contact support at support@postervibe.app within 7 days of your purchase.

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