退换货与退款政策
PosterVibe Commitment
Fast, Reliable Shipping
Every order ships within 48 hours and arrives in 3–7 business days via USPS or FedEx, anywhere in the continental US.
Quality Guarantee
Because each print is custom-made for you, we can't accept returns for a change of mind — but we do stand behind quality. If your order arrives damaged, misprinted, or defective, contact us within 30 days of shipping and we'll send a free reprint or issue a full refund, whichever you prefer.
Order Cancellation
Production starts shortly after checkout. Reach out as soon as possible after ordering and we can cancel for a full refund before it enters production — once it has shipped, the Quality Guarantee above applies instead.
Made in the USA
Every poster and frame is produced and shipped from our own domestic facility — no overseas manufacturing, no customs delays.
Secure Payments
Checkout is processed securely by Stripe. Approved refunds are returned to your original payment method and typically appear within 5–10 business days.
Questions? Contact Us
Email support@postervibe.app with your order number and we'll get back to you.